Mô tả công việc – To manage all delivery to customers, related activities and actions to the greatest benefit of the store in line with the company customer strategy. – To manage all the issue relating with delivery of Store Core Customers – To monitor and handle weekly and monthly reports based on predefined formats with the aim to optimize the output performance of his direct and indirect reports. – To coordinate on customer specific needs, interface with other floor managers and department supervisors in the store team to optimize customer service level. * ROLE – Reconcile all the tasks inside Delivery service department: create rosters and manage the work load of staff. – Support the goods preparation and delivery for VIP (HoReCa) customers. – Officially announce all the price and promotion information to customers. – Solve all customers’ complaints (especially HoReCa) – Mention and advise honestly about not only advantages but also detects of goods for customers information. – Make the tender list for specific HoReCa. – Assist selling section and other goods divisions in key customer services in order to help develop right customers, right strategy – Receive orders; consult orders to make sure that meet customers’ demand. – Ensure accuracy and timely in delivery goods to customers. – Ensure orders are correctly – Ensure order information, goods specification, good delivering time are correctly updated to related divisions. – Ensure quantity, quality and delivery time to customers. – Ensure correct customer, delivery place and supportive services are right. – Ensure delivery rules are suitable for each product. – All reported information must have standardize ” clear, accurate and timely” – Good information transfers negotiate and coordinate with customers, divisions to build and develop customer strategy as well as well-done daily orders. – Propose good ideas to achieve goals and improve work results – Ensure delivery customer maintenance properly in system
Kinh nghiệm / Kỹ năng chi tiết – Bachelor degree in Business or related subjects- Minimum 3 years’ experience at managerial level.
Mô tả Loại công việc Nhân viên toàn thời gian Cấp bậc Quản lý / Trưởng phòng Học vấn Cử nhân Giới tính Nam / Nữ Ngành nghề Vận chuyển / Giao thông / Kho bãi , Bán lẻ / Bán sỉ
Thông tin liên hệ Tên liên hệ: Mr. Lễ 2A Đ. Hồng Bàng, Sở Dầu , Quận Hồng Bàng , Hải Phòng , Viet Nam – Please send your application by online, mail or direct to Nhận hồ sơ bằng ngôn ngữ: Tiếng Anh