Mô tả công việc – Assist in developing departmental standards and procedures to promote salesmanship, beverage creativity and profit- Communicates to his/her superior any difficulties, guest comments and other relevant information- Assist in delivering daily briefings and attends other Food and Beverage meetings as scheduled- Assist in delivering prepared training sessions in line with a departmental monthly calendar and track progress of the team on a training matrix.- Prepares for service by ensuring the department’s:+ Grooming is impeccable and in accordance with personal presentation standards o Equipment is clean+ Equipment is sorted and stored+ Glassware is polished+ Requirements for special occasions are ready- Carries out effective service by ensuring all staff are aware of their role in:+ Greeting and seating guests+ Explaining and up-selling daily beverage specials+ Processing food orders accurately+ Using trays and tray jacks effectively+ Quickly taking food and beverage orders+ Ensuring payment methods are handled accurately+ Ensuring working areas are cleaned and re-set quickly+ Ensuring the bar is clean+ Conversing with Guests in relation to the food and beverage products- Carries out effective beverage service by ensuring:+ Beverages are up-sold and regularly replenished, abiding by responsible alcohol service regulations+ Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
Kinh nghiệm / Kỹ năng chi tiết – Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.- Problem solving and training abilities.- Diploma in Hotel Management, Food & Beverage, or related field. Experience- 2 years related experience or an equivalent combination of education and experience. Supervisory experience preferred. Number of employees supervised– Direct F&B Hostess / Sommelier / F&B Cashier/ F&B Attendant / Room Service Order Taker / Bar Attendant Indirect NA Key Metrics- Completion of assigned tasks
Mô tả Loại công việc Nhân viên toàn thời gian Cấp bậc Trưởng nhóm / Giám sát Học vấn Cử nhân Giới tính Nam / Nữ Ngành nghề Nhà hàng / Dịch vụ ăn uống
Thông tin liên hệ Tên liên hệ: Phòng Hành Chính Nhân Sự 15 Thi Sách, phường Thắng Tam , Thành phố Vũng Tàu , Bà Rịa – Vũng Tàu , Viet Nam – Please send your application by online, email or direct to: Nhận hồ sơ bằng ngôn ngữ: Tiếng Anh (Chỉ nhận hồ sơ Tiếng Anh)