Account Manager (Client Success Manager)

15 triệu - 25 triệu

Mô tả công việc Job description: Analyze customer needs to proactively find, approach and exploit potential customers using the Company’s services. Build, manage and develop customer relationships. Promote contract signing, negotiation and implementation of contract signing procedures with customers. Complete contracts and support the customer payment process. Continuously contact support, listen to customer feedback about the Company’s services quickly and promptly. Coordinate with the technical department in identifying, reporting and resolving technical problems that arise when customers use the service; Develop and implement Marketing strategies with the project’s Marketing team to build the Company’s brand to customers. Prepare daily/weekly/monthly reports on work status.            Benefit: Salary: 10,000,000 VND – 25,000,000 VND + KPI Bonus for completion of work every month. Opportunity to become an official employee and enjoy benefits according to Vietnamese labor law Annual health check-ups at reputable hospitals (Hoan My General Hospital, Gia Dinh Hospital,…) Teambuilding and annual company trip Men’s Day, Women’s Day, Children’s Day, Mid-Autumn Festival and other benefits under the provisions of the company Free coffee and drinks at the mini bar, and a pantry full of free food. Young, dynamic, enthusiastic and modern working environment. 13th- month salary, public holidays bonus (2/9, 30/4, 1/5,…) Minimum 12 paid leaves per annum for all employees after probation Accept remote work for candidates residing in other provinces

Kinh nghiệm / Kỹ năng chi tiết Knowledge: Understanding the Affiliate Marketing market is an advantage Knowledge of Web/App products and services, B2B SaaS services Have knowledge of sales and customer care processes. Have knowledge in the field of business development, customer care, B2B Sales or equivalent experience. At least 1 year of experience working in Sale SaaS Platform/Business Development in Technology companies and SaaS services.  Proficient in English (listening, speaking, reading, writing), equivalent to Ielts 6.0 Ability to build and develop cooperative working relationships with customers and partners. Have a wide network with companies and individuals related to affiliate marketing needs, marketing advertising to find customers Skill: Good communication and presentation, negotiation, and task handling skills; Good negotiation and sales closing skills.  Customer support skills  Skills to build and maintain good customer relationships. Teamwork and independent skills. Proficient office tools (Word, Excel, PowerPoint). Responsibility, sociable personality, cheerful, proactive in work, and learning mindset

Mô tả Loại công việc Nhân viên toàn thời gian Cấp bậc Nhân viên Học vấn Cử nhân Giới tính Nam / Nữ Ngành nghề Dịch vụ khách hàng , CNTT – Phần mềm , Bán hàng / Kinh doanh

Thông tin liên hệ Tên liên hệ: Phòng Nhân Sự Lot 05 – Lot 06 Area A2, Phuong Trang high-rise commercial urban complex, Nguyen Sinh Sac Street, Hoa Minh Ward , Quận Liên Chiểu , Đà Nẵng , Viet Nam – Please send your application by online, email or direct to: Nhận hồ sơ bằng ngôn ngữ: Tiếng Anh